Union Insurance

Our commitment to superior customer service

At Union Insurance we are committed to providing our customers with superior service. If you believe that we didn’t deliver the right service at any touchpoint, we want to hear from you immediately.

We take all complaints very seriously and regard them as an opportunity to enhance our operational efficiency.

Please help us resolve your grievance in a fair and prompt manner by filling the form.

In case you are dissatisfied with our final response or if there is any delay (more than 15 working days), please contact the insurance regulator quoting Union Insurance complaint reference number.

Insurance Authority

Dubai Health Authority (for any health insurance complaints, click here)

To know more about our complaints handling process, please click here



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