Abdul Muttaleb M. Al Jaedi
Managing Director & Chief Executive Officer
Here at Union Insurance Company, we highly value people. This begins with our staff, who we treat with care and respect, and extends to our customers, who enjoy a superior level of customer service, because of our skilled and motivated employees.
Better customer experience
Firstly, we provide better protection and risk management, thereby giving peace of mind to individuals, business owners and government entities. Secondly, our employees ensure that every time a client or potential client engages with us, their experience is friendly, quick and efficient whether it is discussing or signing up for a new policy, conducting a risk assessment or gap analysis, or processing a claim.
Adding value to risk management
Our clients also value Union Insurance because they know we understand that markets and market conditions are continually evolving, thus creating new risks that require new products. We help our clients to be prepared for almost any unforeseen hazard because our qualified technical team works hand-in-hand with clients to prepare policies that provide just the right types of cover. Additionally, the team continually looks to add value to existing risk-management solutions and to develop new policies to meet emerging needs.
To ensure that our technical team, and all members of our staff, serve clients to the best of their ability, we foster a corporate culture that is open, empowering and collegial. This is the simple reason behind our innovative products and superior customer service.